☎ Contact us: 733 747 948
Free delivery in South Bohemia and the Benešov, Příbram and Pelhřimov districts for orders of 2 or more pallets
☎ Contact us: 733 747 948
Free delivery in South Bohemia and the Benešov, Příbram and Pelhřimov districts for orders of 2 or more pallets
LATOP ENERGY s.r.o.
How LATOP ENERGY s.r.o. handles personal data when you browse latop-pelety.eu, send an enquiry or purchase our products.
We use the details you provide to answer your enquiry and arrange a quotation or delivery. Sending a message does not subscribe you to marketing or create a purchase obligation.
The controller is LATOP ENERGY s.r.o., Táborská 200, Červené Záhoří, 391 37 Chotoviny, Czech Republic, Company ID 14101157, VAT ID CZ14101157. The company is registered with the Regional Court in České Budějovice, Section C, File 31755.
For privacy questions or to exercise your rights, email [email protected], call +420 733 747 948, or write to the address above. This notice applies to latop-pelety.eu and its English and Czech pages.
Please include only information needed for your enquiry. Do not send identity documents, card numbers, health information or other sensitive details through the contact form.
Answering enquiries and preparing quotations: processing necessary to take steps at your request before a contract, under Article 6(1)(b) GDPR. For general correspondence and business representatives, our legitimate interest under Article 6(1)(f) is to communicate and handle business enquiries.
Agreeing and fulfilling a purchase: Article 6(1)(b), including arranging delivery, communicating about the order and handling contractual obligations.
Accounting, tax and statutory duties: Article 6(1)(c), where records are required by applicable law.
Security and legal claims: Article 6(1)(f), reflecting our legitimate interests in protecting the website, preventing misuse and establishing, exercising or defending legal rights.
An enquiry does not provide consent for unrelated marketing. If we introduce an optional subscription, we will explain it separately and obtain consent where required. Refusing optional marketing does not prevent you from making an enquiry.
The contact form requires your first name, last name, telephone number and email address so that we can identify and respond to your enquiry. The message field is optional, although information about your requirements helps us prepare a useful response. Without the required details, the form cannot be submitted; you may also contact us directly by email or telephone.
Submissions are sent to [email protected] and stored in the website’s enquiry administration. Authorised personnel use them to handle your request. The form uses a hidden anti-spam field. Acknowledging that you have read this policy is not consent to advertising and is not the legal basis for processing necessary to handle your enquiry.
Access is limited to authorised personnel and service providers who need it for the relevant purpose. Recipient categories include website hosting, technical maintenance and security providers; email and IT service providers; accounting and professional advisers; and carriers where delivery is arranged. Public authorities may receive information where the law requires it.
Providers acting as processors must follow appropriate contractual instructions and confidentiality and security requirements. Carriers and professional advisers may act as independent controllers for their own legal duties. We do not sell enquiry details or publish them as a contact directory. Ask us for further information about recipients relevant to your enquiry.
We retain information only for the purpose for which it is needed. An enquiry that does not lead to a purchase is retained while we answer it and for a proportionate follow-up period, taking account of its nature, any ongoing discussion and potential claims. We do not retain enquiries indefinitely merely because they were submitted.
Where a purchase follows, necessary records are retained for contract administration, applicable limitation periods, and the accounting and tax retention periods required by law. Records relevant to a dispute may be retained until the matter is resolved. Security logs and backups are retained according to their operational purpose and rotation arrangements. You may ask us about the retention period or criteria applicable to your particular records.
The website loads font styles and font files from Google Fonts. When these resources are requested, Google receives technical connection information, including your IP address and browser request details. This is a resource request and does not by itself mean that an advertising cookie is set. See Google’s privacy information.
Map buttons open an external Google Maps page only when you follow the link; the contact page does not embed an interactive map. External websites apply their own privacy and cookie policies.
Depending on the service provider and its processing locations, data may be processed outside the European Economic Area. Where a transfer is subject to GDPR transfer rules, an applicable adequacy decision or appropriate safeguards, such as the European Commission’s standard contractual clauses, are required. Contact us for information about the safeguards applicable to a specific service or transfer.
Subject to the conditions in GDPR, you may request access to your personal data and a copy, correction of inaccurate information, erasure, restriction of processing, and portability of data processed automatically on the basis of consent or a contract.
You may object to processing based on legitimate interests on grounds relating to your particular situation. You may object to direct marketing at any time. Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of earlier processing.
Send requests to [email protected]. We respond without undue delay, normally within one month. Where legally justified by the complexity or number of requests, this period may be extended by up to two further months; we will explain the extension within the first month. We may request proportionate identity verification. Requests are normally free; the limited exceptions in Article 12(5) GDPR apply to manifestly unfounded or excessive requests.
You may complain to the Czech supervisory authority, Úřad pro ochranu osobních údajů, Pplk. Sochora 27, 170 00 Praha 7, Czech Republic: uoou.gov.cz. You may also contact the competent authority in your place of habitual residence or work, or where an alleged infringement occurred.
The website’s enquiry process does not make decisions producing legal or similarly significant effects solely by automated processing, and does not use enquiry details for automated advertising profiles.
We use access controls and appropriate technical and organisational measures to protect personal data. No online transmission or storage system can be guaranteed completely risk-free. Please notify us if you believe information has been sent to us in error or an enquiry contains details that should be removed.
This policy reflects the website’s current enquiry-based operation. We update it when purposes, services or relevant requirements change. The update date is shown below. Related information: Cookies and General terms and conditions.
Last updated: 16 October 2026